Daily Archives: November 9, 2009

When The Wall Came Tumbling Down

I may be a little late, but reading about all these retrospectives of walls falling and stuff tumbling down and what really happened, or what didn’t really happen, etc., etc., I am left with just one thing to add.

When I was in East Berlin a couple years back, I met the military officer in charge in Berlin, at the Wall that night who – when faced with confusion and silence from his superiors – gave the command that changed history.

Do not shoot. Let the people through to West Berlin.

I wrote about it here:
http://jmmcdermott.blogspot.com/2007/03/peace-also-happiness-is-possible-if-you.html

I have his picture, with me in it, and the writer that wrote about the officer in question. I don’t have it on this computer, alas, but I know I have it home. I don’t have time on my lunch break at work to dig around my blog until the spot where the pictures were scanned into the wires.

I’ll edit when I get home, if I can remember to do it.

(PS: When I was traveling in Germany, I went to web cafes and blogged basically the kind of stuff that would have otherwise gone into my journal – or came from my journal. At the time I had about four readers, whom I all knew personally, and I wasn’t “Author J M McDermott”, just some drifter by the name o’ Joe that spoke enough German to get himself into tiny adventures. These days, I don’t think I want to journal/blog quite like that. It’s like giving away your stories before they’re even written.

But, if you’re curious, click around. It’s a rawer look at worlds and art that hasn’t been polished up into fiction.)

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Thought Balloon

I am very happy that Cat Valente is safely on her honeymoon, but I am left with this depressing thought in the aftermath.

Is the only way to get honesty and appropriate customer service from large corporations through either luck, or the assistance of a large tribe?

I keep my little kerfluffles off the wires, for the most part. (If only because none of them escalate to the point of awful that Ms Valente experienced on her Honeymoon of all things! Goodness!)

Yet, I wonder if social media is the only way to hold these companies truly accountable if that isn’t a sign that something is genuinely wrong in corporate culture.

(This, of course, assumes that most people can’t really buy the lawyers and time necessary to do a lawsuit. If anything, suing large corporations, they generally do a Cost/Benefit Analysis and decide to fight or settle based on fiscal resources most of us commoners can’t even imagine. Their decision to fight or not rarely takes into account the actual liability of the situations involved, to my knowledge.)

That is my thought balloon for the day. Feel free to discuss.

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